FAQ

Frequently Asked Questions

🕒 1. How long does shipping take?

Our standard shipping time is 2–6 business days within most regions.
Once your order is shipped, you’ll receive a tracking number via email to monitor your delivery.

🌍 2. Do you ship internationally?

Yes! We offer worldwide shipping.
Shipping times may vary slightly depending on your location, but we always ensure fast and safe delivery through trusted couriers.

💳 3. What payment methods do you accept?

We accept all major payment methods, including Visa, MasterCard, American Express, PayPal, Apple Pay, and Google Pay.

🔁 4. Can I return or exchange my product?

Absolutely. We offer a 30-day money-back guarantee on all orders.
If you’re not fully satisfied with your NeoDeskPro™ product, simply contact our support team — we’ll help you with the return or exchange process.

🧰 5. How difficult is the assembly?

All desks come with clear instructions and labeled parts.
Most customers assemble their desk in 20–30 minutes without any special tools required.

🪵 6. What materials are used in your desks?

Our desks are made from high-density engineered wood and a reinforced steel frame, ensuring long-term durability, water resistance, and a premium look.

📞 7. How can I contact customer support?

You can reach us anytime at
📧 support@neodeskpro.com
Our team responds within 24 hours, Monday to Friday.

🧠 8. Why choose NeoDeskPro™?

NeoDeskPro™ is more than just furniture — it’s a lifestyle upgrade.
We combine modern design, ergonomic comfort, and lasting durability to help you work, create, and play better every day.